Wheel of Wins Competition

  1. This Competition is available customers of www.grosvenorcasinos.com who have directly received this offer.
  2. The Competition is not sponsored, endorsed, administered or associated with Facebook, however Facebook users are subject to the Facebook ‘Terms of Service’ (found here: https://en-gb.facebook.com/legal/terms.
  3. The Competition is available from 12:00pm on Friday 26th February until 23:59 on Sunday 28th February 2021 UK time (the “Promotional Period”).
  4. In order to qualify, customers must enter the bonus code WOW in the ‘Promotion Code’ section of ‘My Bonuses’ in your account and spin the Wheel of Wins to receive an entry into a Prize Draw to win £500 Bonus Plus.
  5. Upon login, customers will receive an account message in order to spin the Wheel of Wins on the same day, until 23:59 UK time.
  6. The winner will be selected at random from all valid entries.
  7. The total number of prizes available is 1. This promotion does not guarantee a prize to all customers who meet the qualification criteria.
  8. The random draw will take place within one week following the end of the Promotional Period. The Promoter will strive to credit the promotional bonus in a timely manner however, should any difficulty occur – technical or otherwise, the Promoter may delay or postpone the accreditation.
  9. Bonus Plus is a bonus with no wagering target.
  10. Any winnings from Bonus Plus stakes are paid directly into the cash balance and can be withdrawn at any time.
  11. Bonus Plus cannot be withdrawn directly but is immune to withdrawal forfeiture.
  12. Customers have 7 days from the date the Bonus Plus is added to use it before it expires and the remaining Bonus Plus balance is forfeited.
  13. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
  14. This competition is only available on the Website and therefore access to the internet is required to enter the competition and to claim a prize
  15. The Promoter reserves the right to amend or withdraw this Promotion or to amend these terms and conditions at any time and without notice.
  16. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
  17. Any abuse of the Promotion may lead to all bonus funds being withdrawn.
  18. The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
  19. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
  20. The Promoter is the sole arbiter of this Promotion and its decision is final and binding. No correspondence will be entered into.
  21. This promotion is subject to the <a href=”http://www.grosvenorcasinos.com/static/termsandconditions/”>standard GrosvenorCasinos.com terms and conditions</a>.
  22. The Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation.
  23. This Promotion is being run by Rank Digital Gaming (Alderney) Limited (Company Number 1480) whose registered office is at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We can be contacted at support@grosvenorcasinos.com or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK. If you need to send us something in the post, our customer services address is Grosvenor Casinos, TOR, Saint-Cloud Way, Maidenhead, SL6 8BN