We’ve reduced your withdrawal times
We know it’s important to be able to withdrawal funds from your Grosvenor account quickly and easily, which is why we regularly look at reducing withdrawal times for all our players.
And if you’ve had a big win, you’ll want to get your hands on your cash as quickly as possible. That’s why we’ve now reduced the time it takes to get your winnings paid into your bank account from up to 3 days, down to as little as 3 hours.
Players with accounts with eligible banks and payment services will be able to use this new speedy withdrawal straight away. Eligible banking services include Barclays, NatWest, HSBC, Nationwide, RBS, Lloyds, TSB and Paypal.
You’ll also be able to get 3-hour withdrawals if you use one of these smaller banking services: Marks and Spencer Financial Services, Cumberland Building Society, Contis Financial and Ulster Bank.
As we need to rely on the bank to process any payments, withdrawals to other banks and payment services can take longer. If you use a bank that’s not mentioned above, any withdrawals you make may still take 1-3 working days.
But we’re constantly working with our payment providers to try and reduce these times, so we can bring you the best possible Grosvenor experience. And leave you to get on with enjoying your winnings.