6 ways to manage your gaming online

24th March 2020   

With our games and tables being packed with fun, it’s important for us, and you, that we reiterate how to keep things affordable and enjoyable online. You know that we take responsible gambling very seriously here at Grosvenor Casinos, and we’ve got great tools to keep you safe online and connected with us if you need any help.

Here are 6 ways you can manage your gaming online.

Deposit Limits
We want you to be able to keep your play within affordable levels, and an easy way to do this is with Deposit Limits.  We’d strongly suggest you set a deposit limit that’s low enough to keep your play enjoyable. To set your limit, head to your account preferences, then visit the ‘Responsible Gaming’ tab.

Updated Deposit Methods
From 27th March, we’re welcoming further regulations on deposits that will remove the use of credit cards when making payments. There are plenty of safe and secure ways you can deposit with Grosvenor Casinos, including; PayPal, Debit cards, Visa Checkout and PaySafeCard.

Reality Checks
If you want to keep track of regular or lengthy sessions, you can opt in for ‘Reality Checks’. It’s a great way to monitor your session time. You can set a reminder from 30 minutes, right up to 2 hours.

Take-a-Break
Occasionally, we all benefit from a digital detox, and that’s where Take-a-Break comes in. Choose a short time period, from 24 hours to 6 weeks, and we’ll pause your account for you. It’s just a temporary break, and everything will be just as you left it after your Preferred time period is up.

Self-exclusion
Similar to Take-a-break, self-exclusion is a more formal process and periods are typically a bit longer. If you need to, you can suspend your account for at least 6 months, right up to 5 years. This also means you’ll stop receiving our marketing emails and messages. If you’d like to know more about self-exclusion, you can contact our customer services or have a read of the information available at GAMSTOP.

We’re always on hand
If you’d like to discuss any of the advice or measures listed, here’s how you can get in touch:

– Email us at support@grosvenorcasinos.com
Live chat on Grosvenorcasinos.com

If you’d like to know more about our approach to safer gambling, there’s more information at Keep it Fun – our dedicated website loaded with resources and information. Or, you can go to your account preferences, then click the ‘Responsible Gaming’ tab to get more info, set your limits, take a break and more.

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